Public Housing

Public Housing Programs are intended to provide training that will benefit the employees, managers, and other stakeholders in public housing authorities.

This is a HTVN Subscriber Coure HTVN Subscriber    This is a Policy Holder Course Policy Holder   This is a Certification Certification 

Featured Training

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Contract Risk Management Series This is a Policy Holder course This is a HTVN Subscriber course (4 part series) Details

Part 1. Working with Contractors  Details
Part 2. What's in a Contract?  Details
Part 3. Insurance Issues  Details
Part 4. Certificate(s) of Insurance  Details

Energy Performance Contracting This is a HTVN Subscriber course (5 part series) Details

Part 1. What is an EPIC?  Details
Part 2. Renewable Energy  Details
Part 3. Project-based Accounting Issues  Details
Part 4. Section 3/Resident Training  Details
Part 5. Savings Guarantees  Details

Property Manager Basics This is a Policy Holder course This is a HTVN Subscriber course (13 part series) Details

Part 1. Overview & Conversion to Asset Mgmt.  Details
Part 2. Financial Mgmt. & Capital Programs  Details
Part 3. Office Procedures  Details
Part 4. Marketing, Leasing & Waiting List  Details
Part 5. Leasing  Details
Part 6. Unit Turnaround & Maintenance  Details
Part 7. Lease Enforcement  Details
Part 8. Resident Relations & Security  Details
Part 9. Procurement & Capital Programs  Details
Part 10. Personnel Issues  Details
Part 11. Risk Mgmt, Safety, Energy & Computer Issues  Details
Part 12. Tenant Accounting  Details
Part 13. Property Mgmt. - Ask the Experts  Details

Introductory Training

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Driver & Vehicle Safety This is a HTVN Subscriber course (3 part series) Details

Part 1. The Nature of Transportation Risks  Details
Part 2. Effective Driver Controls  Details
Part 3. Vehicle Safety  Details

Eliminating Bed Bugs This is a Policy Holder course This is a HTVN Subscriber course (4 part series) Details

Part 1. History of Bed Bugs (Avail. 07/17/2008 )  Details
Part 2. Facts about Bed Bugs (Avail. 07/17/2008 )  Details
Part 3. How to Stop Bed Bugs (Avail. 07/17/2008 )  Details
Part 4. Managing the Risks of Bed Bugs (Avail. 07/17/2008 )  Details

Fraud in PHAs This is a HTVN Subscriber course (2 part series) Details

Part 1. Internal Controls  Details
Part 2. Discovering Fraud  Details

Property Manager Basics This is a Policy Holder course This is a HTVN Subscriber course (13 part series) Details

Part 1. Overview & Conversion to Asset Mgmt.  Details
Part 2. Financial Mgmt. & Capital Programs  Details
Part 3. Office Procedures  Details
Part 4. Marketing, Leasing & Waiting List  Details
Part 5. Leasing  Details
Part 6. Unit Turnaround & Maintenance  Details
Part 7. Lease Enforcement  Details
Part 8. Resident Relations & Security  Details
Part 9. Procurement & Capital Programs  Details
Part 10. Personnel Issues  Details
Part 11. Risk Mgmt, Safety, Energy & Computer Issues  Details
Part 12. Tenant Accounting  Details
Part 13. Property Mgmt. - Ask the Experts  Details

Tax Credit Basics This is a HTVN Subscriber course (4 part series) Details

Part 1. Intro to Tax Credits  Details
Part 2. Requirements before Filing  Details
Part 3. Planning  Details
Part 4. Filing the Application  Details

Intermediate Training

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Building Performance Excellence Certification This is a certification that requires prepayment to access. (10 part series) Details

Part 1. Building Employee Engagement  Details
Part 2. Developing Effective Roles  Details
Part 3. Hiring Right  Details
Part 4. Building Performance Excellence: Managing Across Gender Differences  Details
Part 5. Setting Performance Goals  Details
Part 6. Developing Appreciative Conflict  Details
Part 7. Performance Feedback & Coaching  Details
Part 8. Conducting Safe & Respectful Terminations  Details
Part 9. Developing Employees  Details
Part 10. Recognizing & Rewarding Achievement  Details

Commissioner Development Certification This is a certification that requires prepayment to access. (13 part series) Details

Part 1. General Operations of a PHA  Details
Part 2. Working with Residents  Details
Part 3. Working with the Executive Director  Details
Part 4. Role of the Executive Director & Board  Details
Part 5. Funding & the Board's Policies  Details
Part 6. Ethics & the Board of Commissioners  Details
Part 7. Procurement of Services  Details
Part 8. Construction & Legal Services  Details
Part 9. Board Meetings  Details
Part 10. Avoiding Problems  Details
Part 11. Other Issues Facing Commissioners  Details
Part 12. Financial Issues & HUD Reviews  Details
Part 13. CDC EXAM (Avail. 06/26/2008 )  Details

Contract Risk Management Series This is a Policy Holder course This is a HTVN Subscriber course (4 part series) Details

Part 1. Working with Contractors  Details
Part 2. What's in a Contract?  Details
Part 3. Insurance Issues  Details
Part 4. Certificate(s) of Insurance  Details

Energy Performance Contracting This is a HTVN Subscriber course (5 part series) Details

Part 1. What is an EPIC?  Details
Part 2. Renewable Energy  Details
Part 3. Project-based Accounting Issues  Details
Part 4. Section 3/Resident Training  Details
Part 5. Savings Guarantees  Details

Financial Mgmt. & Reporting This is a HTVN Subscriber course (4 part series) Details

Part 1. Project-based Accounting & FDS  Details
Part 2. Excess Cash  Details
Part 3. Fee Income  Details
Part 4. Capital Fund  Details

Property Mgr. (Financial Reporting) Series This is a HTVN Subscriber course (6 part series) Details

Part 1. Understanding Financial Terms  Details
Part 2. Understanding Accounting  Details
Part 3. Budgeting  Details
Part 4. Managing Financial Resources  Details
Part 5. Managing Expenses  Details
Part 6. General Financial Mgmt. Issues  Details

Property Mgr. (Marketing & Lease-up) This is a HTVN Subscriber course (6 part series) Details

Part 1. Communicating Policy  Details
Part 2. Marketing Properties  Details
Part 3. Media Relations  Details
Part 4. Dealing w/Crisis  Details
Part 5. Waiting List & Lease-up  Details
Part 6. Best Practices  Details

Public Housing Updates This is a HTVN Subscriber course (4 part series) Details

Part 1. Violence Against Women Act  Details
Part 2. Grievance  Details
Part 3. Winning Evictions  Details
Part 4. Mental Competency in Lease Enforcement  Details

Risk Management Certification This is a HTVN Subscriber course (7 part series) Details

Part 1. Plugging into Your Carrier  Details
Part 2. Risk Management & Developing a Plan  Details
Part 3. Inspection & Hazard Identification  Details
Part 4. Claims Protocol  Details
Part 5. Underwriting a Policy – Factors Affecting Your Premium  Details
Part 6. Risk Comm.– Getting the Message Out  Details
Part 7. Resident Risk Management  Details

Tax Credit Development This is a HTVN Subscriber course (6 part series) Details

Part 1. Understanding Tax Credits  Details
Part 2. How Tax Credits Work  Details
Part 3. Forming your Legal Entities  Details
Part 4. The RFQ. & MDA  Details
Part 5. Looking at the Numbers  Details
Part 6. The Application Process  Details

Advanced Training

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Asset Management for Public Housing Certification This is a Policy Holder course This is a HTVN Subscriber course (17 part series) Details

Part 1. Overview  Details
Part 2. Conversion to Asset Mgmt. Model  Details
Part 3. Long-Term Strategic Decisions  Details
Part 4. Intro to Project-based Mgmt  Details
Part 5. Project-based Budgeting Specifics  Details
Part 6. Eligibility & Tenant Selection  Details
Part 7. Annual Income  Details
Part 8. Adjusted Income  Details
Part 9. Verifications & Rent  Details
Part 10. Leasing Activities  Details
Part 11. Annual & Ongoing Functions  Details
Part 12. Procurement Principles  Details
Part 13. Small Purchase Procedures  Details
Part 14. Effective Maintenance Mgmt.  Details
Part 15. Getting the Work Done  Details
Part 16. Monitoring Maintenance  Details
Part 17. AMCEXAM (Avail. 05/28/2008 )  Details

Working w/ Architects This is a HTVN Subscriber course (3 part series) Details

Part 1. Proposal & Contract  Details
Part 2. Planning & Monitoring  Details
Part 3. Compliance Issues  Details